FAQs

General Questions

Q: What is a viral mailer?

A: Viral Mailers are online services where members can e-mail each other. You can send an e-mail promoting your web site in return for viewing the e-mails sent by the other members.

Q: Do you Have a Referral Program?

A: Yes. As a Free member, you receive 10% commissions if your direct referrals upgrade or purchase credits, banner or text impressions.

Silver Upgraded Members receive 20% commissions if your direct referrals upgrade or purchase credits, banner or text impressions.

Gold Upgraded Members 40% commissions if your direct referrals upgrade or purchase credits, banner or text impressions.

Q: Do You Offer Refunds?

A: ViralWrench.com gives a 7 days 100% money back guarantee on all membership fees. Advertisement credit purchases can be refunded within 7 days as long as the credits have not been used yet. If they have been partially used, a partial refund is possible within 7 days of purchase.

Contact

Q: I love Viral Wrench, and want to leave a testimonial or improvement suggestion, what should I do?

A: Click the "Contact" link at the footer of this page, and leave your testimonial; we will include it in our promotions and banners, as and when we receive them!

Q: I have a problem that I can figure out how to resolve, what should I do?

A: Click the "Contact" link at the footer of any page, and leave your questions and concerns. A support professional or the Admin himself will contact via email.

Credits

Q: How Do I Receive Credits?

A: Look for e-mails from other members. At the bottom of each e-mail, there should be a link you can click to view their site and earn credits. For each credit you earn, you will be able to mail another member of Viral Wrench.

Getting Exposure

Q: How can I set up text and banner ads?

A: To set up text and banner ads, go to the 'Ads' section. Click 'Banner Ads' to set up your banner ads and 'Text Ads' to set up your text ads. Please follow the on-screen instructions carefully. You may purchase additional Ad credits at any time using the 'Buy Credits' link. Each purchased credit is worth 10/20/30 Ad views based on your plan.